To make a booking ensure you have class credits available to make your booking, this might mean you need to either cancel a future booking to release a credit, or purchase a new class credit/class pack to allow you to book a class.
PROMPT 1: Your membership has expired or does not exist. For these purposes Membership means class credits:
- check you have a class credit available for your booking
- a future booking may be cancelled to release a class credit, or a further purchase may be needed.
PROMPT 2: Your member details/contact details for the email address provided are not on the system:
- check you are using the email address you registered with
- request a reminder of the email address you registered with.